Academic Technology Resources

Online Teaching Resources

The Teaching & Learning Center (TLC) Academic Technology Consultants contribute to the University of Tennessee Health Science Center (UTHSC) academic excellence by helping faculty explore and evaluate innovative ways to use technology to meet their teaching goals.

Assistance is available for all or select elements of academic technology consultation.

Academic Technologies for the Online Program and Courses

While all academic technologies are available for faculty to use, the following are typically used in online courses:

Adobe Presenter - Adobe Presenter a rich media and e-learning authoring tool that enables anyone to create professional, high-quality on-demand presentations from within Microsoft® PowerPoint®.

Blackboard - Blackboard is our online learning management system.

Camtasia Relay - Camtasia Relay is a screen recording application that makes it easy to capture audio, on-screen activity, and keyboard/mouse input. Camtasia Relay is a valuable educational tool and can be used for a number of purposes.

Multimedia and Streaming Video - UTHSC TV is a streaming media service supported by the UTHSC Educational Technology team. With this service, users can upload and share video content.

Proctor U - ProctorU is a live online proctoring service for test takers taking exams online. The proctors use a three-step process to replicate the face-to-face proctoring experience over the internet.

Respondus Suite
The Respondus Campus Wide software allows faculty and staff to seamlessly transfer tests and quizzes between Blackboard and text editing software.

Respondus Lockdown Browser is a custom Internet browser utilized for Blackboard tests that locks down the testing environment, preventing students from printing, copying, going to another URL, or accessing other applications during the assessment.

StudyMate helps students master course material through learning activities, self-assessments, and games. A dozen activities, such as flash cards, crosswords and quizzes, engage students with course content in an individualized way.

Zoom – a web based conferencing technology, it allows faculty, staff, and students to have high-quality interaction in real time from their computers and mobile devices. Zoom uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices.

User Support

Provide consultative support and services to the UTHSC user community to ensure problem resolution, system access, and optimal system performance. Examples include:

  • Provide telephone or on-site support;
  • Assist users to use applications and software packages and their features;
  • Provide academic course management and related services to faculty;
  • Act as a liaison and interface between faculty, staff, and information systems resources and staff.


Provide training and communication materials to users that maximize their ability to utilize system capabilities, features, and other resources. Examples include:

  • Develop and/or conduct formal training programs, and demonstrations, and self-guided tutorials, applications, databases, and related systems.
  • Write user documentation, user guides, instructor guides, training outlines, and technical training publications;
  • Assess campus training needs and develop and coordinate plans for training delivery.

Resource Evaluation and Needs Analysis

Provide technical advice and expertise in the evaluation, upgrading, and maintenance of software and/or hardware resources. Examples include:

  • Advise and assist faculty, staff, and students in the selection of available software, hardware and/or database systems, and sources to meet their needs;
  • Research available products and systems and recommend alternatives to meet identified needs;
  • Participate in needs assessments and evaluate potential purchases for compatibility with existing systems;

Consultations with Teaching & Learning Center (TLC) Staff are voluntary and confidential. All correspondence and information associated with our office related to consultation services are marked as confidential and securely filed. The TLC Staff will not share your information.  All summaries of observations, notes or recommendations made to a faculty member during consultation meetings are provided only to the faculty member to be used as he/she chooses. Any additional use of these documents are subject to the consent of the instructor.

The TLC Consultation Feedback process has no bearing on promotion or tenure decisions and is in no way associated with standard departmental evaluative reports.

Accessibility and privacy statements for external technology vendors are located below.

We welcome you to call, email, or stop by our office anytime to visit or get assistance.

Samba Diop

Keedra Smith

The Teaching and Learning Center (TLC) supports faculty and staff in the use of academic technologies for teaching and learning at the University of Tennessee Health Science Center. The TLC Academic Technology Consultants are available to help you with a suite of technologies. Visit the TLC for more information about the Academic technologies and support contacts.


Contact us

Office of Academic, Faculty, and Student Affairs
Teaching & Learning Center
920 Madison Ave. Ste. 424
Memphis, TN 38163
Karen Shader
(901) 448-2947